Privacy policy

Last updated: April 17, 2026

KitLab operates this store and website on behalf of Invea AB, which is the legal entity operating the store. Invea AB, company registration number 559418-9747, is the data controller for the personal information described in this Privacy Policy. In this Privacy Policy, “KitLab”, “we”, “us” and “our” mean Invea AB operating the KitLab store.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully.

Personal Information We Collect or Process

Depending on how you interact with our store, we may collect or process the following categories of personal information:

- Contact details, such as your name, billing address, shipping address, phone number, and email address.
- Order and transaction information, such as the products you purchase, return, or inquire about.
- Communications with us, including information you provide when you contact us for customer service or other questions.
- Device and usage information, such as your IP address, browser type, device type, and information about how you use our website.

We do not store or process your full payment card details ourselves. Payments are processed by Shopify and/or our payment providers, such as Shopify Payments, in accordance with their own privacy and security practices.

Personal Information Sources

We may collect personal information from the following sources:

- Directly from you, including when you place an order, contact us, or otherwise provide information to us.
- Automatically through the Services, including from your device when you browse or use our website, including through cookies and similar technologies.
- From our service providers, such as Shopify, payment providers, and delivery partners, to the extent necessary to operate our store and complete your order.

How We Use Your Personal Information

We may use your personal information for the following purposes:

- To provide our Services, including processing payments, fulfilling orders, arranging shipping, and handling returns or customer service matters.
- To communicate with you about your order, respond to your inquiries, and provide support.
- To maintain and improve our website and store operations.
- To prevent fraud, misuse, or other unlawful activity.
- To comply with legal obligations, including accounting, tax, and consumer protection requirements.

How We Disclose Personal Information

We may disclose your personal information to third parties where necessary to operate our business and provide our Services, including:

- Shopify, which hosts our online store.
- Payment providers, such as Shopify Payments, to process payments.
- Shipping and delivery providers to deliver your order.
- IT, website, and business service providers who support the operation of our store.
- Professional advisers or authorities where required by law or to protect our legal rights.

We do not sell your personal information.

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes personal information as necessary to provide the store infrastructure, checkout, payment processing, and related services. This means that information you submit through our store may be processed by Shopify in accordance with Shopify’s own privacy documentation.

Third Party Websites and Links

Our website may contain links to third-party websites or services. If you follow a link to a third-party site, please review their privacy policy and terms. We are not responsible for the privacy or security practices of third-party websites.

Children's Data

Our Services are not directed to children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can delete it where appropriate.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure.

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy. Order, invoice, and accounting information is retained for as long as required under applicable law. In Sweden, certain accounting records are generally retained for seven years.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Request restriction of processing or object to certain processing.
- Request portability of your personal information where applicable.
- Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the contact details below. We may need to verify your identity before responding to your request.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. If you are located in the EU/EEA, you may also have the right to lodge a complaint with your local data protection authority. In Sweden, the relevant authority is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY).

International Transfers

Some of our service providers, including Shopify, may process personal information outside the country where you live, including outside the EU/EEA. Where required, we rely on appropriate safeguards for such transfers, such as the European Commission’s Standard Contractual Clauses or other lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational reasons. We will post the updated version on this page and update the “Last updated” date.

Contact

If you have any questions about this Privacy Policy, or if you would like to exercise your rights, you may contact us at:
Email: hello@kitlabstore.com